Our Services
Enterprise-grade AV expertise, marine-grade delivery.
We diagnose, repair, and program Crestron, Extron, AMX, and Savant control systems. From unresponsive touch panels to full processor replacements, we've seen every failure mode across 300+ managed rooms and bring that diagnostic speed to your vessel.
- ✓Crestron processor troubleshooting & firmware updates
- ✓Touch panel diagnostics & replacement
- ✓SIMPL / SIMPL+ program modifications
- ✓Extron matrix & switcher configuration
- ✓AMX & Savant system support
- ✓Control system network integration
Common issues: Unresponsive touch panels after power loss, processor lockups, firmware incompatibilities after updates, lost communication between processors and endpoints.
Marine network environments are uniquely demanding — multiple VLANs for crew, guest, and owner traffic, satellite uplinks with variable latency, and security requirements that rival enterprise environments. We design, configure, and troubleshoot all of it.
- ✓VLAN configuration & network segmentation
- ✓Firewall management & security hardening
- ✓WiFi design (crew/guest/owner separation)
- ✓VSAT & Starlink integration & failover
- ✓DNS, DHCP, and routing configuration
- ✓Network security audits
Common issues: Guest WiFi dropping on open water, VLAN misconfiguration causing AV system failures, Starlink handover problems, bandwidth contention between systems.
From HDMI matrix switching to full video-over-IP deployments, we handle source routing, display calibration, and multi-zone video systems. Every screen on your vessel should show the right source, at the right resolution, without artifacts.
- ✓HDMI matrix switching & routing
- ✓Video-over-IP (Crestron NVX, Extron NAV)
- ✓Display calibration & mounting verification
- ✓Source management & signal troubleshooting
- ✓Multi-zone video distribution
- ✓4K/HDR signal path verification
Common issues: Black screens after source changes, HDCP handshake failures, resolution mismatches, intermittent signal drops on long cable runs.
We configure and commission DSP-based audio systems from Biamp, QSC, and BSS, along with consumer-grade multi-zone solutions like Sonos and Denon. Whether it's tuning a salon sound system or troubleshooting a dead zone on the sun deck, we handle it.
- ✓DSP configuration (Biamp, QSC, BSS)
- ✓Multi-zone audio routing & control
- ✓Speaker commissioning & level balancing
- ✓Sonos / Denon integration
- ✓Microphone system setup (Shure, Poly)
- ✓Acoustic troubleshooting
Common issues: Zones with no audio output, distorted sound from misconfigured DSP, Sonos devices falling off the network, uneven volume levels between zones.
BrightSign players, custom CMS configurations, and IPTV distribution systems. We deploy and manage passenger information displays, marina signage, and custom content solutions for vessels and shore-side facilities.
- ✓BrightSign player deployment & management
- ✓Content management system configuration
- ✓IPTV system setup & channel mapping
- ✓Passenger information displays
- ✓Custom signage solutions
- ✓Content scheduling & remote updates
Common issues: Players stuck in boot loops, CMS connectivity failures, content not updating, IPTV channel mapping errors.
Before your vessel departs for charter, we run a comprehensive audit of every AV and IT system on board. Every zone tested, every source verified, firmware documented and updated where needed, and the crew briefed on operation and basic troubleshooting.
- ✓Full system audit across all AV zones
- ✓Source & display verification per zone
- ✓Firmware version documentation & updates
- ✓Network connectivity testing
- ✓Crew briefing on system operation
- ✓Written report with findings & recommendations
Why it matters: "It was working yesterday" isn't good enough when charter guests are paying €100K+ per week. A 4-hour health check prevents mid-charter failures.
Navigation displays, ECDIS connectivity, bridge AV integration, and alarm panel interfaces. We work at the intersection of AV systems and bridge electronics, ensuring displays and data feeds function reliably in safety-critical environments.
- ✓Navigation display troubleshooting
- ✓ECDIS connectivity & data feed verification
- ✓Bridge AV system integration
- ✓Alarm panel display interfaces
- ✓Bridge console ergonomic reconfiguration
- ✓Backup display system setup
IP camera deployment, NVR configuration, RTSP streaming setup, and remote monitoring. We install and configure security camera systems using Hikvision, EZVIZ, Axis, and other professional-grade platforms for both vessels and marina facilities.
- ✓IP camera deployment (Hikvision, EZVIZ, Axis)
- ✓NVR configuration & storage management
- ✓RTSP streaming setup
- ✓Remote monitoring access
- ✓Night vision & low-light calibration
- ✓Integration with vessel security systems
On-board walkthroughs for crew on AV system operation, basic troubleshooting, and a clear "what to do before calling us" guide. Empowering crew to handle simple resets and mode changes reduces downtime and unnecessary callouts.
- ✓AV system operation walkthroughs
- ✓Basic troubleshooting guides per zone
- ✓"Before you call" quick-fix procedures
- ✓Touch panel & control interface training
- ✓Network basics for ETOs
- ✓Written crew reference cards
Many vessels lack proper AV/IT documentation. We create comprehensive as-built records including rack diagrams, network maps, IP address schedules, firmware registers, and maintenance schedules — everything a yacht management company or incoming ETO needs to manage systems effectively.
- ✓As-built AV/IT documentation
- ✓Rack elevation diagrams
- ✓Network topology maps
- ✓IP address & VLAN schedules
- ✓Firmware version registers
- ✓Preventive maintenance schedules